Our services > Emlid Assistance

Technical support for your Emlid hardware

A team of experts at your disposal to help you use the full power of Emlid products.

Emlid Assistance

295€ excl. VAT/year*

Personalised support

To reassure you in your use of the equipment, we have set up a French/English telephone support to help you live. You are in the field, you have a problem? Our team will guide you to quickly solve your problem.

Simplicity and efficiency above all

How do you do it? It’s very simple. When you subscribe to the annual support contract, you are entitled to 5 hours of support phone calls over 12 months. To make a support request, simply notify us on WhatsApp with your name and contract number and we will contact you immediately by phone. Our contact information is available in your customer area.

Available worldwide, between 9am and 5pm Paris time.

*Available only when purchasing a GNSS Reach RS2 receiver from the FB Store. For owners of a Reach RS2 purchased from the FB Store, please contact us.

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295.00 excl. VAT / year

Official Emlid Forum

Did you know that there is an official forum for the Emlid user community? Thousands of people are there to answer your questions, including the Emlid support engineers themselves. It’s free and all you have to do is create an Emlid account to use it.

Find FB SOLUTIONS on this forum

Assistance adapted to your Emlid equipment

We provide telephone technical support for all Emlid products sold in our online shop.

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1,949.00 excl. VAT
Reach RS plus

749.00 excl. VAT

469.00 excl. VAT

255.00 excl. VAT

FB SOLUTIONS, official Emlid dealer

By distributing Emlid products, FB SOLUTIONS wishes to make precision geolocation accessible to all professionals.

Learn more

How can you reach us?

Do you have a question? Do you want to discuss your project? Don’t hesitate to call or write to us.

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