Emlid Assistance
295€ excl. VAT/year*
Personalised support
To reassure you in your use of the equipment, we have set up a French/English telephone support to help you live. You are in the field, you have a problem? Our team will guide you to quickly solve your problem.
Simplicity and efficiency above all
How do you do it? It’s very simple. When you subscribe to the annual support contract, you are entitled to 5 hours of support phone calls over 12 months. To make a support request, simply notify us on WhatsApp with your name and contract number and we will contact you immediately by phone. Our contact information is available in your customer area.
Available worldwide, between 9am and 5pm Paris time.
*Available only when purchasing a GNSS Reach RS2 receiver from the FB Store. For owners of a Reach RS2 purchased from the FB Store, please contact us.
Official Emlid Forum
Did you know that there is an official forum for the Emlid user community? Thousands of people are there to answer your questions, including the Emlid support engineers themselves. It’s free and all you have to do is create an Emlid account to use it.
Assistance adapted to your Emlid equipment
We provide telephone technical support for all Emlid products sold in our online shop.
FB SOLUTIONS, official Emlid dealer
By distributing Emlid products, FB SOLUTIONS wishes to make precision geolocation accessible to all professionals.
How can you reach us?
Do you have a question? Do you want to discuss your project? Don’t hesitate to call or write to us.